We are not just IT people. The team at Smetric Insights are business focused with real-life experience in senior corporate roles as well as medium sized companies. We have experience in strategy, finance, supply chain, manufacturing, services and education. This means we understand the key things to focus on to create a successful business. Our subject matter experts work alongside our data scientists and data analysts. This enables us to cut to the chase to tailor an effective business intelligence (BI) solution to help you to discover the information that really matters to help you keep on track and get you out of
Our Data Insights Solutions
Our Business Intelligence solution gives customised, automatically updated dashboards at your fingertips. Easy to read and share. Gives clarity from your data to enable faster, better decisions.
Benchmarking can improve profits. Benchmarking your business performance against others in your industry helps you assess your performance. It can show you the key areas to focus on to improve.
Know what lies ahead with more certainty. We have tools for financial forecasting and non-financial forecasting. With this age of digital transformation also comes machine learning/predictive analytics.
Here’s why a Cloud Integration expert offers Smetric Insights Business Intelligence services to his clients and thinks it is a feather in their cap to be able to do so.
Beyond Expectations provides cloud integration services to companies throughout New Zealand. They are very experienced Xero implementers and specialise in integrating Xero with the Add-ons Cin7, WorkflowMax and Unleashed.
They share a common goal with Smetric Insights – that of helping clients improve their business. I spoke with Peter Rowe about their relationship with Smetric Insights.
What are your clients asking for when you refer them on to Smetric Insights?
“Clients come to us when they want to go further than the standard reporting that come out of these systems. They want to analyse their data to a deeper level so that they can use it for better forecasting and predictive analytics. They want:
- Better information on what products to sell and who to
- Better job costing efficiencies
- Better management of stock and reordering
- Information in the hands of those who need it, easily
A great example is our mutual client, Walker Brothers Transport. They have a view of which customers haven’t ordered, but would be expected to, based on their previous purchasing history. The team can now proactively pick up the phone to the client and secure an order. No more last minute deliveries or running out of stock.” Click through to read the full Walker Brothers Transport Case Study
Here is an example of the type of reporting that is possible:
“This is in contrast to another Beyond Expectations client who is on Cin7. The client is resisting going the next step to using the likes of Smetric to automate the deeper analysis he needs. He wants to keep his own empire of analysis in Excel. It makes him feel valuable to be the keeper of information. But it creates a whole lot of work and doesn’t get the information easily to others who need it.”
What value does Beyond Expectations get out of involving Smetric Insights?
“ It is usually the more progressive clients that come back to us a while after they have mastered the basics of their systems. The conversation is often around getting better forecasting capability as the reports out of many of their systems are very basic. But that’s not our area of expertise. Smetric Insights are the experts in analysing data and reporting. It’s good to know that we can offer it through Smetric, but we want to stick to our knitting. We feel that it’s a feather in our cap and adds to our reputation to be able to offer Smetric’s services and add value to our clients that way. ”